U.S. Returns Made Easy for Canadian Sellers
Stop losing valuable inventory because returns are too expensive to send back across the border. Give your U.S. customers a New Hampshire return address — we receive, photograph, store, reship, or consolidate your returns home.
A domestic U.S. shipment — not an expensive international return to Canada.
From a U.S. doorstep back into your inventory
Four steps, no setup fees, no volume commitments. Your account can be live within one business day.
- 01
Get your U.S. return address
Sign up and we assign you a dedicated suite at our Salem, New Hampshire warehouse — usually within one business day. Add it to your eBay, Shopify, Amazon, or store return policy.
- 02
Your U.S. customer ships the return to us
The return travels domestically within the U.S. — cheaper postage for your customer, faster refunds, and no cross-border customs paperwork on the way in.
- 03
We receive, photograph, and document
Every parcel is logged against your account, photographed, and checked in with a condition note. Optional detailed inspection is available when you need to verify an item.
- 04
You decide what happens next
Reship the item to your next U.S. buyer, hold it in storage, batch it into a consolidated shipment back to Canada, or have us dispose of it responsibly. You stay in control per return.
The border should not decide whether a return is worth it
Cross-border return shipping often costs more than the item is worth — so sellers refund without the return and write the inventory off. A U.S. return address changes the math on every single return.
- 01
No minimum return volume
One return a month or one hundred — the service works the same. You never pay for capacity you do not use.
- 02
Simple pay-per-return pricing
No monthly fees, no contracts, no commitments. You pay only when a return actually arrives at our dock.
- 03
Recover inventory you used to write off
Returned merchandise stops being a loss. We put it back in front of U.S. buyers or get it home to Canada economically.
- 04
Faster refunds, better feedback
A domestic U.S. return address means shorter transit, quicker refunds, and happier customers on eBay and beyond.
- 05
A New Hampshire advantage
Our warehouse sits in a 0% U.S. sales-tax state, minutes from major carrier hubs serving the entire U.S. East Coast.
- 06
Cross-border paperwork handled
When you consolidate returns back to Canada, we prepare the shipment so one border crossing replaces dozens.
Every return, your call
Choose per item, per return. Nothing ships, sells, or is disposed of without your instruction.
Starting prices
Small items, simple fees
Starting rates for small items. Your exact rate depends on the item and service you choose.
Receive in
$2 / item
To receive each small item
Ship out
$1.50 / item
To ship out each small item
- 01
Receive & document
Every return is checked in against your account with date, carrier, tracking, and a condition note.
Included - 02
Photo documentation
Clear photos of the item, packaging, and label — evidence for eBay cases, carrier claims, and your own records.
Included - 03
Inspection
We open, test, and grade the item against your instructions so you know exactly what came back.
Available - 04
U.S. storage
Hold saleable returns in our Salem warehouse until they sell again — no rush, no border crossing.
Available - 05
Reship to the next U.S. buyer
When the item sells again, we pick, pack, and ship it directly to your new U.S. customer like a local fulfillment center.
Available - 06
Consolidate back to Canada
We batch your accumulated returns into one consolidated shipment home — one customs entry, one freight bill.
Available - 07
Responsible disposal
For merchandise not worth saving, we dispose of or donate it and document the write-off for your books.
Available
A real dock, real shelves, real people in Salem, NH
USReturnHub operates from a staffed warehouse in Salem, New Hampshire — a 0% sales-tax state with direct access to USPS, UPS, and FedEx hubs serving the entire United States. Your returns are received by people who check in, photograph, and shelve every parcel against your account the day it arrives.
When you are ready, we pick and pack reshipments to your next U.S. buyer, or build a consolidated pallet back to Canada with the customs paperwork prepared.
Questions Canadian sellers ask us
Something else on your mind? Send the form below — we reply within one business day.
Get your U.S. return address
Tell us about your store and your U.S. volume. We will reply with a rate card and your dedicated Salem, NH suite details — usually within one business day.
- One business day — typical time from form to your U.S. return address.
- Salem, New Hampshire — your suite at our staffed U.S. warehouse.
- Prefer email? hello@usreturnhub.com